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FAQ

How to order?

You may place an order anytime online, items are shipped during business hours (no weekends/holidays).


How do I know if my order has been shipped?

You will receive an email with your order confirmation once it has been received. Once your order is shipped, the tracking number will be sent via email.


Do you ship worldwide?

Not at this time, but we will soon.


What are the forms of payments that you accept?

We accept all major credit cards.


Out of stock products

We try our best to restock our popular products, but please keep in mind we do not stock large quantities of any item. If there is an item that you truly love please send us an email at deriveracouture@gmail.com.